Editing a purchase invoice after inputting an allocation period




On the client side of the portal, I’ve noticed that once an allocation period has been set for an invoice, we are not able to change it later if we notice any errors (like amount, currency, dates, etc). Is there a way around this?


Meilleure réponse par Brenda Diakite 26 April 2024, 08:42

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3 commentaires

Niveau d'utilisateur 3
Badge +6

Hello @R.Luzi

Once an allocation period has been set, if your accountant generates accountant entries linked to this invoice, you will not be able to change it later 😊

If it’s not, you can change as you want.

If you want to change some data, you can ask directly your accountant by tag him in a comment for example : 


Niveau d'utilisateur 1
Badge +1

Could we change the behavior so it’s still possible to fix the invoices information without having to ask the accountant?

Niveau d'utilisateur 3
Badge +6

Hello @Olivier Tassinari, for that I recommend you to contact the support team, by clicking on the button “Aide & Support > Nous contacter” 😊