odbc connection still unresolve

Hello,

Hope you’re doing well.

Following the instructions shared in Pennylane, I’m trying to connect the server to excel; however when trying to connect I receive the message in the screenshot below, would you know what’s the issue?  do I need to request a special access to Pennylane or my accountant?

I also tried to connect from POWERBI, below screenshot of the issue:

Thank you,

MV