Est-ce que vous avez déjà lu cet article sur les relances automatiques ?
https://help.pennylane.com/fr/articles/18691-relancer-des-clients-automatiquement
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2023-05-26T11:39:45.000+02:00","lastPublishTime":"2023-05-26T11:39:45.000+02:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.pennylane.com/t5/s/tkwsd36245/images/bS05MjE4LTE4MjZpQkNGNkEyOEQyMDVDNDdDMw?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:interface-gestioncategorie/category:communaute-gestion/community:tkwsd36245board:forum-ventes/message:9217/message:9218","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"1168","rawBody":"Bonjour @Virginie ROCHE ,
Vous avez un onglet pour suivre les relances.
Dans Pennylane, allez dans le module Ventes (icône boutique), puis cliquez sur Factures de vente.
Est-ce que vous avez déjà lu cet article sur les relances automatiques ?
https://help.pennylane.com/fr/articles/18691-relancer-des-clients-automatiquement
","kudosSumWeight":0,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:9218_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:8317":{"__typename":"User","id":"user:8317","uid":8317,"login":"eRémi_Bréal","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.pennylane.com/t5/s/tkwsd36245/m_assets/avatars/default/avatar-10.svg?time=1742502583000"},"rank":{"__ref":"Rank:rank:27"},"email":"","messagesCount":3,"biography":null,"topicsCount":2,"kudosReceivedCount":3,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-01T12:35:36.000+02:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:9221":{"__typename":"ModerationData","id":"moderation_data:9221","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:9221_1":{"__typename":"Revision","id":"revision:9221_1","lastEditTime":"2023-08-01T12:37:18.000+02:00"},"QueryVariables:ReplyList:message:9221:1":{"__typename":"QueryVariables","id":"ReplyList:message:9221:1","value":{"id":"message:9221","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:fr_FR-shared/client/components/users/UserAvatar-1744296077202":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/users/UserAvatar-1744296077202","value":{"altText":"Avatar de {login}","altTextGeneric":"Avatar de l'utilisateur"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/ranks/UserRankLabel-1744296077202":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/ranks/UserRankLabel-1744296077202","value":{"altTitle":"Icône pour le rang {rankName}"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/AcceptedSolutionButton-1744296077202":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/AcceptedSolutionButton-1744296077202","value":{"accept":"Marquer comme résolu","accepted":"Marqué comme résolu","errorHeader":"Erreur !","errorAdd":"Une erreur est survenue en marquant comme résolu.","errorRemove":"Une erreur est survenue en révoquant le marquage comme résolu.","solved":"Résolu","topicAlreadySolvedErrorTitle":"La solution existe déjà","topicAlreadySolvedErrorDesc":"Rafraîchissez le navigateur pour voir la solution existante"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/ThreadedReplyList-1744296077202":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/ThreadedReplyList-1744296077202","value":{"title":"{count, plural, one{# Réponse} other{# Réponses}}","title@board:BLOG":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:TKB":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:IDEA":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:OCCASION":"{count, plural, one{# Commentaire} other{# Commentaires}}","noRepliesTitle":"Pas de Réponses","noRepliesTitle@board:BLOG":"Aucun Commentaire","noRepliesTitle@board:TKB":"Aucun Commentaire","noRepliesTitle@board:IDEA":"Aucun Commentaire","noRepliesTitle@board:OCCASION":"Aucun Commentaire","noRepliesDescription":"Soyez le premier à répondre","noRepliesDescription@board:BLOG":"Soyez le premier à commenter","noRepliesDescription@board:TKB":"Soyez le premier à commenter","noRepliesDescription@board:IDEA":"Soyez le premier à commenter","noRepliesDescription@board:OCCASION":"Soyez le premier à commenter","messageReadOnlyAlert:BLOG":"Les commentaires ont été désactivés pour ce poste","messageReadOnlyAlert:TKB":"Les commentaires ont été désactivés pour cet article","messageReadOnlyAlert:IDEA":"Les commentaires ont été désactivés pour cette idée","messageReadOnlyAlert:FORUM":"Les réponses ont été désactivées pour cette discussion","messageReadOnlyAlert:OCCASION":"Les commentaires ont été désactivés pour cet événement"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/nodes/NodeIcon-1744296077202":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/nodes/NodeIcon-1744296077202","value":{"contentType":"Type de contenu {style, select, FORUM {Forum} BLOG {Blog} TKB {Base de connaissances} IDEA {Idées} OCCASION {Événements} other {}} icône"},"localOverride":false},"AssociatedImage:{\"url\":\"https://community.pennylane.com/t5/s/tkwsd36245/images/cmstMzYtaGhRSmhC\"}":{"__typename":"AssociatedImage","url":"https://community.pennylane.com/t5/s/tkwsd36245/images/cmstMzYtaGhRSmhC","height":75,"width":75,"mimeType":"image/png"},"Rank:rank:36":{"__typename":"Rank","id":"rank:36","position":6,"name":"Maestro communautaire","color":"8ECEC2","icon":{"__ref":"AssociatedImage:{\"url\":\"https://community.pennylane.com/t5/s/tkwsd36245/images/cmstMzYtaGhRSmhC\"}"},"rankStyle":"TEXT"},"Revision:revision:9218_1":{"__typename":"Revision","id":"revision:9218_1","lastEditTime":"2023-05-26T11:39:45.000+02:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"forum-ventes","messageSubject":"relances---retrouvez-les-mails","messageId":"9217","replyId":"9221"},"buildId":"-LnVgbKk7CFx_B_rSkGRf","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"pennylane","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx"],"appGip":true,"scriptLoader":[]}